EnergyCAP, a utility and energy management software provider based in the US, has launched Watts Chat, a generative AI tool that lets energy and facilities teams query their organisation’s utility data using natural language.
Built on the company’s Watts AI engine, the tool retrieves information from utility records stored in EnergyCAP. Users can ask about billing, meters, consumption, costs and vendors without searching through reports or datasets.
Watts Chat can also compare energy use and costs across portfolios, identify usage spikes, and produce charts for energy audits.
Watts AI moves from limited rollout to wider availability
The launch follows the introduction of the underlying Watts AI technology earlier in 2026. In January, EnergyCAP made Watts AI available to a select group of customers using its Utility Management software, with conversational reporting for utility bill data as the first Watts-powered feature.
At the time, users could make plain-language requests to rank buildings by energy cost, examine meters with recurring demand peaks, and produce 12-month energy reports for individual meters.
EnergyCAP continued to add functions during the beta. Release notes from March indicate that Watts AI’s access to information aligned with each user’s existing permissions. It could also generate improved tables and charts, provide links to objects referenced within EnergyCAP, and access the platform’s GET APIs.
An April update added the option to export Watts AI responses, including tabular results, as CSV files.
Querying years of utility data in plain language
Energy and facilities teams can accumulate years of records covering utility bills, meters, vendors, weather and rates across buildings and projects. Watts Chat lets users search that information by asking questions in plain language.
It can return billing summaries and meter data, surface usage spikes, and provide cost breakdowns or vendor-specific details. The answers draw on the customer’s validated data in EnergyCAP.
For teams managing large portfolios, the tool can compare usage and costs across multiple sites. EnergyCAP also positions the interface as a quicker way for newer energy managers to access the information they need without navigating multiple steps in the software.
Six-month beta tests Watts Chat with utility teams
Watts Chat was developed over a year, including a six-month beta programme with EnergyCAP customers across several industries.
EnergyCAP said customers reported saving dozens of hours each month using Watts. Common uses during testing included comparing consumption and costs across portfolios, retrieving specific details, and answering questions from management and other teams.
Michele M., an energy management analyst at Miami-Dade County, said Watts Chat provided a faster way to access internal information and summarise data, giving her a starting point for deciding what to examine next.
Watts Chat is the first generative AI capability built on the Watts AI engine. Before the wider release, EnergyCAP had announced plans to expand Watts into areas such as rate and tariff intelligence, automated scenario simulation, AI-assisted report generation and what-if planning.
Watts Chat is available to all EnergyCAP customers as part of their existing software licence.
