Ecotrak, a US-based facilities management software provider, has introduced Ecotrak Energy, powered by Entouch. This addition integrates energy monitoring and IoT sensor data into its building asset and maintenance software.
The offering links energy consumption and equipment data to work orders, alerts and service provider call-outs. It targets operators managing multiple sites, where separate systems may handle facilities and energy management.
Entouch, a smart building technology provider, supplies energy management technology. Its technology manages energy across more than 20,000 buildings in sectors including retail, restaurants, hospitality, banking, entertainment, fitness, healthcare and senior living.
Equipment data can trigger maintenance work
Ecotrak Energy uses IoT sensors to monitor equipment condition and energy consumption across individual locations. If equipment shows signs of deteriorating performance, the software can automatically create a work order with live equipment data attached.
The job can then be routed to an internal team or sent directly to a service provider. Technicians receive problem details before arriving on site.
Energy consumption can be viewed at the location, asset, and device levels, alongside work orders, alerts, and performance trends. This gives facilities teams a way to compare energy use with maintenance issues affecting individual assets.
Ecotrak’s earlier research had indicated interest in connecting sensors to maintenance software. In its 2025 facilities management survey, almost 70% of respondents said they were using or planning to use sensors to measure conditions such as temperature, humidity and water pressure. Of those surveyed, 85% said they would want sensor data consolidated into their computerised maintenance management system (CMMS), software used to organise maintenance and work orders, to automate work-order creation.
Respondents identified possible uses, including predicting equipment failure, sending repair providers before breakdowns, and informing decisions on whether to repair or replace equipment.
Ecotrak adds live data to existing maintenance tools
Ecotrak was already working on AI and automation tools that use asset and maintenance records stored in its software.
In May 2026, the company outlined tools that could flag assets at risk of failure after exceeding their estimated useful life. Other functions could identify locations with rising repair spend, repeated problems within an asset category, or several unresolved work orders. Ecotrak was also developing AI-assisted troubleshooting before creating a work order.
Ecotrak Energy adds live IoT and energy readings to these existing data sources. Equipment readings can trigger work orders, while maintenance history and live IoT data help identify unusual patterns and equipment showing signs of failure.
For non-emergency issues, the software can schedule service during normal business hours. IoT and facilities alerts are also consolidated into a single notification centre for internal teams and external service providers.
Ecotrak targets multisite portfolios
Operators can select which asset groups to monitor via IoT, configure alerts, and manage automated work orders.
In June 2026, Ecotrak said it provided facilities management software to more than 250 brands across more than 15,000 locations.
Ecotrak Energy, powered by Entouch, is available to all Ecotrak customers. It includes location-level energy overviews, IoT-triggered work orders, live equipment data for individual assets, and combined alerts and tools to identify equipment problems before failure.
Entouch’s technology covers energy management, heating, ventilation and air-conditioning (HVAC), lighting, refrigeration, energy meters and other building systems. Ecotrak says Entouch’s technology routinely reduces building energy costs by up to 20%.
